No refund or exchange on personal hygiene products. Product replacement available under special circumstances, at Itz Jus Natural’s discretion.

Shipping: Orders ship on Tuesdays and Fridays. .

When purchasing a yoni steam service (be it mobile or if you patronize at the location) , please track your cycle. As, menstruation is contraindicated. If your cycle arrives on or before (including the day of) scheduled service, a refund will not be issued.  You must reschedule for service to be rendered. a $20 rescheduling must be paid before administration date.  (this  applies to customer in Bakersfield, Delano, Shafter area).

IJN will not fulfill orders where the shipping  and billing address do not match.

or

using PayPal: name on order does not match name on PayPal account